We collect only what is needed to run + Professionals safely and help you find thoughtful matches.

• Account data: email address, password hash, and profile handle.
• Profile information: first name or nickname, age range, location, profession, bio, and match preferences you choose to share.
• Health-related preferences: your comfort level with HIV status disclosure and U=U understanding. We never display your status on your public profile.
• Verification documents: government-issued ID, selfie, and professional proof uploaded during review. These are stored securely and accessed only by our verification team.
• Usage data: pages visited, feature usage, device type, and error logs to keep the app reliable.
• Communications: messages between you and your matches, and support conversations with our care team.

We use your data to:

• Create and secure your account.
• Suggest compatible matches based on your preferences and quiz responses.
• Verify that members are real professionals and keep the community safe.
• Deliver private messages and photo-sharing features.
• Send optional notifications you have explicitly enabled.
• Improve performance, fix bugs, and prevent abuse.

We do not sell your personal data. We do not use your HIV status or health preferences for advertising.

We use a small number of cookies and similar technologies to keep you signed in, remember your preferences, and understand how the app is used.

• Essential cookies: required for login, security, and basic app function.
• Preference cookies: remember your dark mode and language choices.
• Analytics cookies: help us see which features matter most, using a privacy-focused analytics provider. We do not track you across other websites.

You can clear cookies through your browser settings. Doing so may sign you out or reset your preferences.

We keep your data inside + Professionals except when we need trusted service providers to help us operate the app.

• Hosting and database: our backend platform stores and processes data on our behalf under strict confidentiality terms.
• Analytics: a privacy-focused analytics service receives anonymized usage data.
• Legal requirements: we may disclose data if required by law or to protect the safety of our members.

We do not share your verification documents, messages, or health preferences with other members unless you explicitly choose to share them.

Protecting your privacy is central to our service. We use industry-standard security measures including encryption in transit, access controls, and regular reviews of our infrastructure.

Messages are encrypted so only you and your match can read them. Photos are stored privately and shared only when you grant access to a specific person. No security system is perfect, and we encourage you to use a strong, unique password and report anything suspicious.

We keep your account and profile data for as long as you remain a member. If you delete your account, we remove your profile and personal information within a reasonable period, except where we must keep limited data for legal or security reasons.

You can request deletion at any time by contacting our care team. We will confirm once your data has been removed.

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your account and associated data.
• Object to or limit certain uses of your data.
• Withdraw consent for optional features.

To exercise any of these rights, contact us using the details below. We will respond as promptly as we can.